Fulfillment
Product Download
Currently, all of our products are digital and will be available for download at the time of purchase. You can either download your product directly from your confirmation page, or the product(s) will be emailed to you from contact@lightheartadventures.
This email will serve as your electronic purchase receipt and will contain the information you need to access our product downloads.
Downloads from our servers are closely monitored to ensure you are able to successfully access our products. While we are flexible and allow you to complete a reasonable number of downloads we will not tolerate download abuse. We reserve the right to terminate your access to our download servers.
If you have any issues with your downloaded files, please email us at contact@lightheartadventures.com
Refunds
We stand behind our products and your satisfaction with them is important to us. However, because our products are digital goods delivered via Internet download we generally offer no refunds.
If you change your mind about your purchase and you have not downloaded our product, we will happily issue you a refund upon your request.
Refund requests made after you have downloaded our product are handled on a case by case basis and are issued at our sole discretion. Refund requests, if any, must be made within thirty (30) days of your original purchase. For more questions, please email contact@lightheartadventures.com
